From manual to digital, in standardised perfection.
As a ServiceNow Elite partner, we make IT workflows, work better
At Devoteam, we specialise in IT Service Management (ITSM), Customer Service Management (CSM) and ServiceNow and we have built up extensive expertise in developing versatile, effective building blocks like CMDB and service catalogue. This allows us to streamline workflows, optimise IT operations or to implement DevOps processes with great ease and efficiency. ServiceNow integrations are a special source of pride for our developers.
With ServiceNow, processes that took days and left a huge paper trail can now be simplified, digitised and automated using standard building blocks, low-code best practices and frameworks. The application of these building blocks also stretches well beyond IT. These standardised frameworks can also help you automate and streamline other departments like HR, finance or facilities.
Our experts will gladly help you modernise all of your IT processes, and tune them to your business needs. That means you can achieve major gains in IT workflows – from gaining real-time visibility in asset management to speeding up security response time, creating new valuable insights from raw and scattered data or optimising cost in IT operations.
Why ServiceNow for ITSM and process innovation?
Tried, tested, standardised
ServiceNow is built on best practices, standards and frameworks that will allow you to build reliable solutions with great speed.
With an ever-expanding library of applications and use cases, ServiceNow is becoming the platform to rule them all.
Certified & compliant
By adhering strictly to a wide range of standards and certifications, ServiceNow solutions are compliant by design.
Versatile & easy to use
Using no-code practices and modular building blocks, it is fairly easy to build, integrate and streamline processes and apps with ServiceNow.