ServiceNow ITSM Pro: Performance Analytics

IT service management (ITSM) is quickly becoming the forefront of digital transformation. Organisations have always relied on IT services for conducting day-to-day operations, but ITSM is now being challenged to create, adjust, and deliver IT services faster than the speed of business. Transparent, real-time visibility into service performance enables IT to proactively solve problems and accelerate the business forward.

Let’s make it easier for you with Performance Analytics – watch this 30-minute run-through of the ITSM Pro feature you just can’t work without. With over 250 predefined, best practice KPIs and out-of-the-box dashboards for monitoring IT service management processes, Performance Analytics will help you to deliver IT services at the speed of business.