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Business Automation
Take your business to the next level.

More speed, productivity & value. Less slow, repetitive work

Getting ahead in a hyper-competitive market means you need to use your resources with the utmost efficiency. Because that’s what creates value: less time wasted on repetitive tasks, faster, seamless workflows, less overhead, more efficient service delivery. In IT, but also in other departments, from HR to finance and from administration to marketing.

But getting there is not simple. Many organisations have grown increasingly complex, with siloed divisions, scattered data and a lack of transparency and end-to-end thinking. This leaves them with challenges in terms of governance, efficient (centralised) management and security.

The Business Automation framework is a way to break down barriers, streamline workflows, automate time-consuming tasks and drive efficiency. For your business, your workers and your customers.

Our partners.

Collaborate with cutting-edge technology partners to leverage enterprise software automation tools.

Microsoft logo
ServiceNow Logo

What we do. Let’s automate the boring stuff

Discover how we can help you build automation solutions, based on tested standards, or completely tailored to your needs.

ITSM, CMS & ServiceNow

Devoteam is a ServiceNow expert and can help you optimize & streamline your IT and business workflows & processes using renowned standards and best practices. From ticketing to DevOps and from governance, risk & compliance to IT operations management. And far beyond the confines of IT.

More on ServiceNow

Business Process Management

Build custom automation solutions that make your business leaner and more agile. Our BPM team combines expertise in Business Process Model and Notation (BPMN) with extensive knowledge of case management and robotic process automation (RPA) to create custom, business automation with a high ROI.

Discover BPM now

Modern Workplace

Upgrade your employee experience with modern collaboration tools. Empower your people with a modern workplace, so they can maximize their productivity and collaborate easily.

More on Workplace

Success stories. Every business has different challenges to overcome. Discover how these companies used business automation to create a streamlined future.

Revamping Management frameworks for an enhanced customer experience using ServiceNow

The challenge A public institution in the Saudi Arabia set…

Transforming customer service management with ServiceNow

The challenge Our client is a global leading provider of…

News & insights. The digital world is always on the move. Keep up to date with the latest news and insights.


May 4, 2021

Our People: Business Automation consultant Louise

Business Automation consultant Louise talks about how her passion for…

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April 28, 2021

Our People: Practice Manager Arnaud

Arnaud – Practice Manager ServiceNow & IT 4 Business –…

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ServiceNow Paris Release Essentials

#Innovative Tech
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Expert View

March 29, 2021

‘Digital collaboration’ in an efficient and modern workplace

In 2021, the ‘New Way of Working’ has become part…

#Business Automation#Digital Workplace#Microsoft
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March 15, 2021

Devoteam recognised as the 2021 ServiceNow EMEA IT Workflow Partner of the Year

“This award recognises the partner who did an outstanding job…

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March 11, 2021

Julien Sansotero featured in Trends

Today the magazine Trends published a portrait of Julien Sansotero,…

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Expert View

February 23, 2021

ServiceNow ITSM vs. CSM

Which one to choose and why? For most of the…

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October 8, 2020

Stefan Lodewijckx featured in Trends magazine

Today the magazine Trends published a portrait of Stefan Lodewijckx,…

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Expert View

October 6, 2020

Starting out a career in automation

How to start a new job during these challenging times…

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Stefan Lodewijckx

Expert Director, Devoteam Belgium

Stefan has been with Devoteam for over 15 years. He leads our Business Automation department.

Get in touch.

Every great journey begins with a plan. Let’s talk about yours today.

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Join us. The value of creativity is exponential. And we believe in big investment in our talents. If you have a passion for digital processes and a drive to create better change with tailor-made solutions, get in touch.

Capabilities. Business automation is only one part of becoming a leading digital company

We can guide you through 6 unique capabilities to reach a digital fluency.