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Business Automation
Take your business to the next level.

More speed, productivity & value. Less slow, repetitive work

Getting ahead in a hyper-competitive market means you need to use your resources with the utmost efficiency. Because that’s what creates value: less time wasted on repetitive tasks, faster, seamless workflows, less overhead, more efficient service delivery. In IT, but also in other departments, from HR to finance and from administration to marketing.

But getting there is not simple. Many organisations have grown increasingly complex, with siloed divisions, scattered data and a lack of transparency and end-to-end thinking. This leaves them with challenges in terms of governance, efficient (centralised) management and security.

The Business Automation framework is a way to break down barriers, streamline workflows, automate time-consuming tasks and drive efficiency. For your business, your workers and your customers.

Our partners.

Collaborate with cutting-edge technology partners to leverage enterprise software automation tools.

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What we do. Let’s automate the boring stuff

Discover how we can help you build automation solutions, based on tested standards, or completely tailored to your needs.

ITSM, CMS & ServiceNow

Devoteam is a ServiceNow expert and can help you optimize & streamline your IT and business workflows & processes using renowned standards and best practices. From ticketing to DevOps and from governance, risk & compliance to IT operations management. And far beyond the confines of IT.

More on ServiceNow

Business Process Management

Build custom automation solutions that make your business leaner and more agile. Our BPM team combines expertise in Business Process Model and Notation (BPMN) with extensive knowledge of case management and robotic process automation (RPA) to create custom, business automation with a high ROI.

Discover BPM now

Modern Workplace

Upgrade your employee experience with modern collaboration tools. Empower your people with a modern workplace, so they can maximize their productivity and collaborate easily.

More on Workplace

Success stories. Every business has different challenges to overcome. Discover how these companies used business automation to create a streamlined future.

Revamping Management frameworks for an enhanced customer experience using ServiceNow

The challenge A public institution in the Saudi Arabia set…

Transforming customer service management with ServiceNow

The challenge Our client is a global leading provider of…

News & insights. The digital world is always on the move. Keep up to date with the latest news and insights.

February 9, 2024

Leveraging NIS2 with ServiceNow – Revolutionising workflow integration for enhanced cybersecurity

In today’s rapidly evolving digital landscape, the convergence of robust…

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February 6, 2024

5 Ways to Benefit from ServiceNow Data Loss Prevention

Nowadays, data is everything and powers everything we do. Keeping…

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May 10, 2023

From Robotic Process Automation to Business Automation

TechRadar 2023 Hot Topic – Business Automation This article is…

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December 22, 2021

European Collaboration Summit + European Cloud Summit 2021

Key highlights From 29 November to 1 December, the European…

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November 24, 2021

ServiceNow Rome release: three new directions

ServiceNow recently launched the Now Platform® Rome release. A very…

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Trefdag Digitaal Vlaanderen

Trefdag Digitaal Vlaanderen is coming: the govtech community of Flanders…

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October 28, 2021

Knowledge is King

At Devoteam, we put knowledge first. We are very proud…

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October 21, 2021

Asset Performance 4.0 publishes interview with our client Duracell

“By eliminating our internal losses and keeping our production costs…

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October 21, 2021

Value Chain publishes interview with our client Dymo

“Data integration erases manual administration” Devoteam implemented a digital platform…

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October 12, 2021

Devoteam recognized as ‘Best in class’ and ‘Hidden Champion’ in recently released PAC RADAR

Devoteam is recognized as “Best in class” and “Hidden Champion”…

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May 4, 2021

Our People: Business Automation consultant Louise

Business Automation consultant Louise talks about how her passion for…

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Get in touch.

Stefan Lodewijckx
Business unit manager – Digital Impulse
at Devoteam Belgium

Join us. The value of creativity is exponential. And we believe in big investment in our talents. If you have a passion for digital processes and a drive to create better change with tailor-made solutions, get in touch.

Capabilities. Business automation is only one part of becoming a leading digital company

We can guide you through 6 unique capabilities to reach a digital fluency.